Pitstop 2
The Life of an Account Engagement Administrator
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Pitstop 2 will take you through what you need to know to become an Account Engagement Administrator. Understand what to keep an eye on as an administrator (own your org). Discover the essential setup needed for your organisation to be ready to launch campaigns.
Features covered
Salesforce & Account Engagement sync
We’ll delve into the connection between Salesforce and Account Engagement and their typical sync behaviours, plus why sync errors may occur. As an admin, this pitstop will teach you to own your org.
Support
In your Account Engagement journey, there will be times when you’ll need support and we will discuss how you can raise a support case with Salesforce and also resources that are available at your disposal.
In your Account Engagement journey, there will be times when you’ll need support and we will discuss how you can raise a support case with Salesforce and also resources that are available at your disposal.
Technical setup
The foundation of your Account Engagement org. We’ll take you through the items requiring configuration in order to set your account up for success. From ensuring email deliverability by authenticating your domain, to website tracking, user management, and much more, we will lift the lid on all the fundamentals. These include custom field and object sync, connectors, the Recycle Bin and more.
View Pitstop 3
Our Pitstops
Complete the Account Engagement On-Demand course in 10 game-changing pitstops.
Account Engagement specialist training
Benefits of Account Engagement Training On-Demand
Sign up on-demand
Sign up whenever you like to start being drip-fed a new pitstop every week that will get you up to speed on all things Account Engagement (MCAE).
There are 10 pitstops in total!
There are 10 pitstops in total!
Targeted pitstops
Our pitstops are focused on job roles and cover everything you need to know about Account Engagement for the job you have/want. Know that your learnings apply to your role.
Your own Account Engagement support
Run into an Account Engagement challenge? Dip into the course whenever you like and recap a video or ask a question to the community.
Join a community
Join a community where you can engage with course peers and ask questions directly on our interactive platform.
Get approved by MarCloud
At the end of the course your skills will be tested and we will provide you with a certificate to add to your portfolio! Add your new skills to your CV.
Automation experts
You're learning from the best Account Engagement talent in the space. Our certified experts have years of marketing automation experience and will help you become a better Account Engagement power user.